Title: Hear It — Sample AI Receptionist Calls | Keres AI URL: https://www.keresai.com/hear-it Description: Example calls per vertical, showing how Remi answers in two rings, qualifies the lead and books the appointment. Ask for a live test call on your quote call. Source: https://www.keresai.com/hear-it (HTML). This is a Markdown copy of the page's main content for AI agents and LLM tools. --- # Hear how Remi handles a call. Remi is Keres AI’s AI receptionist: it answers in two rings, 24/7, asks your intake questions and books the appointment. Ask for a live test call when we talk; it is the same Remi that would answer your firm’s phone. The transcripts below show how a call goes in four different verticals. They are examples written for this page, and any example calls we publish are recorded with test callers playing customers. ## Law firms intake A prospective client calling a law firm is anxious and ready to act now, so the firm that answers live and books the consultation usually earns the retainer. Calls that hit voicemail rarely produce a callback — the caller simply dials the next firm on the list, and accidents, arrests and family emergencies do not wait for office hours. *The transcript beside this is an example, not a recording.* *Example intake call — Remi* > **Remi:** Good evening, thank you for calling. This line is answered 24/7 — how can I help you tonight? > > **Caller:** I was rear-ended this afternoon on Route 22. I do not know if I even have a case. > > **Remi:** I am sorry that happened. First — are you injured, and did police respond to the scene? > > **Caller:** Sore neck and shoulder. Yes, there is a report. > > **Remi:** That helps. I will take your details and the other driver’s so the firm can run a conflict check before your consult. > > **Caller:** How soon could I talk to an actual attorney? > > **Remi:** Tomorrow. There is a consult at 9:30 AM or 2:00 PM. Which works? > > **Caller:** 9:30. > > **Remi:** Booked. The firm has your intake summary now, and you’ll get a text confirming the consultation. ## Home services intake Home-services demand arrives exactly when nobody can answer it: during a heat wave, after a storm, at 6 a.m. with no heat. Keres AI estimates that 35–50% of HVAC demand arrives outside office hours, and when the house is at 90°F the caller does not wait on hold — they call the next company on the list. *The transcript beside this is an example, not a recording.* *Example emergency call — Remi* > **Remi:** Thanks for calling — I can get a tech out to you today. What is happening? > > **Caller:** No heat since last night. House is down to 54 and we have a newborn. > > **Remi:** That is an emergency job and I am flagging it now. What is the service address? > > **Caller:** 412 Miller Road. > > **Remi:** Got it. Is this the same furnace we wrote an estimate for in the spring? > > **Caller:** Same one. > > **Remi:** Dispatching the on-call tech with an arrival window of 8 to 10 this morning. Confirmation text is on its way. ## Dental & med spa intake A practice loses money in two places: the new-patient call nobody could take because the front desk was chairside, and the booked appointment that never showed. Both are quiet, both are routine, and both are fixable without hiring — the first with an agent that answers, the second with one that confirms. *The transcript beside this is an example, not a recording.* *Example patient call — Remi* > **Remi:** Good morning — the practice opens at eight, but I can book you now. What do you need? > > **Caller:** I chipped a tooth on a bagel this morning. It is sharp. > > **Remi:** Let us get you seen today. Are you an existing patient with us? > > **Caller:** Yes, I came in for a hygiene visit in the spring. > > **Remi:** Found your chart — you are also due for recall, so I will note that. There is chair time at 3:15 this afternoon. > > **Caller:** I will take it. > > **Remi:** Booked at 3:15. Your forms are on the way by text so you are not filling them out in the chair. ## Real estate intake Speed to lead is the time between a buyer’s first call or enquiry and a real answer, and the agent with the shortest time usually gets the showing. A buyer enquiring about a listing is comparing you against every other agent whose number is on a sign. Portal leads and listing calls arrive in the evening and at weekends, which is exactly when an agent is driving, showing, or at dinner. For example, a Saturday open-house call that goes to voicemail can become a buyer touring with another agent by Sunday. Remi by Keres AI answers the call in two rings, 24/7, and texts back any missed caller within 60 seconds. Lead-response research collected on the Keres AI statistics page explains why the first responder usually wins. *The transcript beside this is an example, not a recording.* *Example buyer call — Remi* > **Remi:** Thanks for calling — are you calling about one of the listings? > > **Caller:** The one on Hawthorne. Is it still available? > > **Remi:** It is. Are you working with an agent already? > > **Caller:** No, just started looking. > > **Remi:** Understood. Are you pre-approved, and what is your timeline? > > **Caller:** Pre-approved to 550, hoping to move by spring. > > **Remi:** I have a showing slot tomorrow at 11. Booking it now and sending the disclosures to your phone. ## Ask it something awkward. That is the point of the exercise. Try to confuse it, ask for a human, ask something it should refuse. What it does then is what your callers will get. ## Hear it — FAQ ### Can I just call and hear it myself? Yes, and that is the better test — book a quote call and we will put Remi on the line with you. Ask it something awkward — an unusual request, a question it should not answer, a demand for a human — and see what it does. ### Are these real customer calls? The transcripts on this page are examples, and they say so. We will not publish a customer call without written permission, and when we do it will be labelled as a recording with the firm named. ### Does it tell callers it is an assistant? If they ask, yes. Remi does not claim to be a person, and in states where disclosure is required it discloses up front. You control the exact wording.