Title: Keres AI + ServiceTitan Integration | Keres AI
URL: https://www.keresai.com/integrations/servicetitan
Updated: 2026-10-12
Description: Connect Keres AI to ServiceTitan to answer every call 24/7 and book jobs straight into your ServiceTitan tenant. Customers, calls, and jobs sync automatically.
Source: https://www.keresai.com/integrations/servicetitan (HTML). This is a Markdown copy of the page's main content for AI agents and LLM tools.

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# Keres AI + ServiceTitan

The Keres AI receptionist connects to ServiceTitan so every inbound call is answered 24/7, booked as a job, and written to your ServiceTitan tenant in real time. Customer records, call details, and appointments sync automatically — no manual data entry, no missed leads during peak season.

## What does Keres AI do in ServiceTitan?

### Answer every call 24/7 and book jobs directly in ServiceTitan

### Create and update customer records as calls come in

### Capture call details and outcomes against the right job

### Escalate emergencies to your dispatcher by text

## What syncs with ServiceTitan?

- Customers & contacts
- Jobs & appointments
- Call records & summaries
- Service locations

Setup is done for you: Keres connects ServiceTitan during onboarding and agrees the go-live timing with you on the first call. Pair it with the [AI receptionist](https://www.keresai.com/agents/inbound) for inbound and the [AI SDR](https://www.keresai.com/agents/outbound) for outbound.

## How does setup work?

On your first call you walk Keres through how a job gets booked today: your job types and business units, which calls count as emergencies, and who gets the alert. Keres connects your ServiceTitan account with access you authorize, sets Remi’s booking rules to match, and you place test calls to check that jobs land where your dispatcher expects before Remi answers a customer.

## What does Keres AI write to ServiceTitan?

For each caller Remi books: the customer and service location, the job with the answers to your intake questions, and the appointment time the caller agreed to. Calls that end without a booking are still recorded with what Remi collected, and emergencies go to your on-call person by text under your rules.

## What doesn’t sync, and what are the limits?

Remi books within the job types, hours and rules you approve. Assigning a technician, pricing the work and anything that needs a site visit first stay with your team. If your tenant uses custom fields or unusual workflows, name them on the first call so Keres can say plainly what Remi will and will not fill in.

### [Keres AI + Google Calendar](https://www.keresai.com/integrations/google-calendar)

Keres AI connects to Google Calendar so the AI receptionist books, confirms, and reschedules appointments dire…

[← See all integrations](https://www.keresai.com/integrations)

## Keres AI + ServiceTitan — FAQ

### Does the Keres AI receptionist book jobs in ServiceTitan?

Yes. Keres checks availability and creates the job directly in your ServiceTitan tenant during the call, then texts the customer a confirmation.

### Will customer records sync to ServiceTitan?

Yes — Keres creates and updates customers, jobs, and call records in ServiceTitan in real time.

Last updated October 12, 2026 · [Reviewed by the Keres AI team](https://www.keresai.com/editorial-policy)