Title: Use Cases — What Keres AI Solves | Keres AI URL: https://www.keresai.com/use-cases Description: How Keres AI handles after-hours answering, overflow calls, appointment booking, lead capture and spam screening for businesses that live on the phone. Source: https://www.keresai.com/use-cases (HTML). This is a Markdown copy of the page's main content for AI agents and LLM tools. --- # Every call, handled What Keres AI’s AI receptionist, Remi, does on specific jobs: overflow and storm-surge calls, emergency dispatch by your rules, lead capture and qualification, spam screening, maintenance-plan reactivation and financing follow-up. For around-the-clock coverage see [24/7 answering](https://www.keresai.com/24-7-ai-receptionist); for booking see [how Remi books](https://www.keresai.com/agents/inbound). ## Use cases ### [Overflow call handling](https://www.keresai.com/use-cases/overflow-call-handling) Overflow call handling routes the calls your team can’t answer — because the lines are busy or staff are slammed — to a backup that picks up… ### [Lead capture & qualification](https://www.keresai.com/use-cases/lead-capture) Keres AI captures every inbound lead and qualifies it on the spot, 24/7. It asks the questions you define — service, location, urgency, budg… ### [Reduce staffing costs](https://www.keresai.com/use-cases/reduce-staffing-costs) Keres AI covers your front desk and after-hours phones on one monthly rate — answering, qualifying, and booking every call without adding he… ### [Spam-call screening](https://www.keresai.com/use-cases/spam-call-screening) Keres AI screens every inbound call before it reaches your team, filtering robocalls, solicitors, and spam while engaging genuine customers … ### [Emergency answering & dispatch](https://www.keresai.com/use-cases/emergency-dispatch) An emergency dispatch workflow turns an urgent inbound call into a dispatched job in seconds. Keres AI answers in two rings 24/7, recognizes… ### [Storm-response dispatch](https://www.keresai.com/use-cases/storm-response-dispatch) A storm-response workflow captures the flood of calls a hailstorm or hurricane triggers in a few hours. Remi, Keres AI’s AI receptionist, an… ### [Maintenance-plan reactivation](https://www.keresai.com/use-cases/maintenance-plan-reactivation) A maintenance-plan reactivation workflow keeps recurring revenue from slipping away. Keres AI answers every membership and tune-up call, boo… ### [Financing follow-up](https://www.keresai.com/use-cases/financing-follow-up) A financing follow-up workflow keeps high-ticket leads moving when cost is the sticking point. Keres AI answers questions about payment and … ## Which use case should you start with? Start where calls are lost today. If the phone rings out when the team is busy, start with [overflow call handling](https://www.keresai.com/use-cases/overflow-call-handling). If junk calls have trained your staff to ignore the phone, start with [spam-call screening](https://www.keresai.com/use-cases/spam-call-screening). If you pay for leads that wait hours for a callback, start with [lead capture and qualification](https://www.keresai.com/use-cases/lead-capture). Roofers and HVAC companies usually add [storm-response dispatch](https://www.keresai.com/use-cases/storm-response-dispatch) or [emergency dispatch](https://www.keresai.com/use-cases/emergency-dispatch) before their busy season. ## How do they fit together? Every use case on this page runs on the same worker. Remi answers in two rings, 24/7, asks your intake questions, books into Google Calendar, HubSpot or ServiceTitan, and texts back any caller it could not take within 60 seconds. Remi also handles website chat, your business text line and website form enquiries, and answers in English. What changes from one use case to the next is the script and the rules you set on your first call. Two jobs bring in other workers: [maintenance-plan reactivation](https://www.keresai.com/use-cases/maintenance-plan-reactivation) uses June to work your list of lapsed customers, and [financing follow-up](https://www.keresai.com/use-cases/financing-follow-up) hands financing-qualified leads to your sales team. ## What does it cost? Remi is one monthly rate with included minutes, then per minute, with no per-call fees, month-to-month. Keres sets it up for you and quotes the rate to your call volume on a 30-minute call. See [pricing](https://www.keresai.com/pricing) or [hear example calls](https://www.keresai.com/hear-it).