Inbound Worker
Remi — the Inbound Worker that answers every call in two rings and books the lead.
An AI receptionist that does the whole job, not just the greeting: it answers day or night, asks your questions, qualifies the lead, books the appointment while the caller is still on the line, and tells you what happened before you have put your phone down.
- StageCapture, qualify and book
- First inAnswer
- From/mo
- 0:00 Remi
Thanks for calling — this line is answered around the clock. How can I help?
- 0:04 Caller
Oh — I figured I'd get voicemail at this hour.
- 0:11 Remi
You won't. What's going on?
- 0:16 Caller
I need someone out tomorrow if that is possible.
- 0:22 Remi
It is. I have tomorrow morning, 8 to 10, or the afternoon, 1 to 3. Which suits you?
- 0:30 Caller
Morning.
- 0:34 Remi
Booked. I've texted you the confirmation, and the owner already has the details.
- Answered in
- 2 rings
- Booked
- Wed 8–10 AM
- Owner notified
- SMS, 8:13 PM
Step by step
How a call goes
Six steps, in this order, every time — whether it is a Tuesday afternoon or a Sunday at 2 a.m.
See it on your own numbers- 01
Ring
Remi picks up inside two rings. No hold music, no phone tree, no "press one for service".
- 02
Greet
Your greeting, your business name, your tone. Callers are told they are speaking to an assistant if they ask.
- 03
Qualify
Your intake script runs — matter type, job type, procedure, listing — in the words your vertical actually uses.
- 04
Book
Real availability offered from your calendar, and the appointment written in while the caller is still on the line.
- 05
Confirm
A confirmation text the caller can reply to, with reschedule and cancel handled in the same thread.
- 06
Notify
The intake summary lands in your CRM and anything urgent pages you immediately. The rest waits for the morning brief.
Intake and qualification, in your vocabulary
Remi runs the intake script your business already uses rather than a generic call-centre form. A law firm gets matter type, opposing party and conflict details; a plumbing company gets job type, service address and urgency; a dental practice gets procedure, insurance and whether the patient is on file; a real-estate team gets listing, pre-approval and timeline.
- Law firms: matter type, conflict details, urgency, whether a deadline is already running.
- Home services: job type, equipment, service address, access notes, emergency grading.
- Dental and med spa: procedure, existing patient or new, insurance accepted, recall status.
- Real estate: which listing, buyer or seller, pre-approval, price range and timeline.
Booking straight into your calendar
Remi reads real availability and writes the appointment during the call, so nobody is told that someone will ring them back. The booking lands in the system your team already opens: Google Calendar, HubSpot and ServiceTitan are connected today, with Clio, Lawmatics, Jobber, Housecall Pro, Dentrix, Open Dental and Follow Up Boss rolling out.
- Connected today: Google Calendar, HubSpot, ServiceTitan, Zapier.
- Rolling out: Clio, Lawmatics, Jobber, Housecall Pro, Dentrix, Open Dental, Follow Up Boss.
- Anything else: webhooks and CSV out of the box.
- Reschedules and cancellations handled by text, not phone tag.
Missed-call text-back in 60 seconds
If a call still gets away — a bad line, a caller who hangs up, a number that rings while an outage is running — Remi texts back within 60 seconds with a real question rather than an autoresponder, and carries the conversation on by SMS until it can book or hand off.
Web chat, SMS and every lead source
Plenty of people will not phone you. Remi answers the chat widget on your website and your business text line with the same script, and picks up enquiries from Google Business Profile messages, website forms, Yelp, Thumbtack, Avvo and Zillow — in minutes, rather than whenever somebody next checks the inbox.
- Web chat on your site, with the same intake script as the phone.
- Business SMS answered and continued in thread.
- Google Business Profile messages, website forms, Yelp, Thumbtack, Avvo, Zillow.
Human escalation is a feature, not a failure
You decide what needs a person. Remi warm-transfers those calls to your on-call number, and if nobody picks up it sends a "call me now" alert carrying everything it has already collected — so the caller never repeats themselves and the escalation does not become a lost lead.
- Warm transfer on your rules: emergencies, named clients, anyone who asks for a human.
- "Call me now" alert with the full intake attached when the transfer is not answered.
- Remi says it does not know rather than guessing.
See it
The operator console
Nothing above the fold on this site loads a video. This one waits until you press play, so the page is fast on a phone between jobs.
Owner Daily Brief
You don’t log into a dashboard. You get a text.
Whatever Remi did overnight shows up in one message each morning, alongside which source produced the bookings and the single thing that needs a person.
- Today 6:00 AM
Yesterday
- 23 calls answered
- 9 leads qualified
- 6 appointments booked
- 2 no-shows prevented
- 1 review posted
- 6:00 AM
Best source: Google Business Profile — 4 of 6 bookings.
- 6:01 AM
1 caller asked for you by name Call back: the 4:50 PM caller wants you, not Remi.
By industry
Remi in your vocabulary.
The script, the questions and the integrations change by vertical. These are the four we build for.
-
Law firms
Remi, your Inbound Agent, answers every new-client call in two rings, screens for conflicts, qualifies the matter for your practice area, and books the consultation straight into your calendar.
-
Home services
Remi, your Inbound Agent, picks up in two rings while your crew is on a job — grades the emergency, takes the service address, gives a dispatch window and writes the job into your field-service software.
-
Dental & med spa
Remi, your Inbound Agent, answers while your front desk is chairside — qualifies the procedure, checks what insurance you take, and books the chair time.
-
Real estate
Remi, your Inbound Agent, answers the listing line and the portal enquiries in seconds — asks whether they are working with an agent, whether they are pre-approved, and what their timeline is — then books the showing while you are still in the car..
Pricing
Answer, a month.
Remi is the Answer plan. Add Theo and June on Convert and Grow when the phone is handled. Quoted to your volume, month-to-month, live in five business days.
Also on the team: Theo, June, Sol. See how the four work together, or what changes the quote.
Questions
Remi FAQ
Does it sound like a robot?
It sounds like a competent front desk. It answers in two rings, uses your vocabulary, and says "let me get someone for you" instead of guessing. Call the number at the top of this page and judge it yourself — that is the fastest demo there is.
What does it cost?
The Answer plan is quoted to your call volume, locations and integrations. There is no per-call charge and no surcharge for simultaneous calls. Found — the visibility layer — starts separately at $249/month.
How long does setup take?
Five business days. Twenty minutes on how you answer today, then we write your intake script, connect your number, calendar and CRM, and you call it yourself until it answers the way you would.
What if a caller needs a human?
Remi warm-transfers under rules you set, and falls back to a "call me now" alert with the intake attached if the transfer is not picked up.
Can it handle several calls at once?
Yes, unlimited simultaneous calls at no surcharge. That is the whole point during a storm week or a Monday morning rush — your bill does not move because your call volume did.
Is there a contract?
No. Month-to-month, cancel any month, and your number stays yours.