Dental & med spa
Every call booked. Every appointment confirmed. Every recall filled.
Remi, the AI receptionist from Keres AI, answers while your front desk is chairside — qualifies the procedure, checks what insurance you take, and books the chair time. Then Theo confirms it and June brings the recall list back.
- Answers in2 rings
- ContractMonth-to-month
- Found from$249/mo
- 0:00 Remi
Good morning — the practice opens at eight, but I can book you now. What do you need?
- 0:06 Caller
I chipped a tooth on a bagel this morning. It is sharp.
- 0:13 Remi
Let us get you seen today. Are you an existing patient with us?
- 0:18 Caller
Yes, I came in for a hygiene visit in the spring.
- 0:24 Remi
Found your chart — you are also due for recall, so I will note that. There is chair time at 3:15 this afternoon.
- 0:35 Caller
I will take it.
- 0:39 Remi
Booked at 3:15. Your forms are on the way by text so you are not filling them out in the chair.
- Chair time
- Today 3:15 PM
- Recall
- Flagged — overdue
- Forms
- Texted, pre-visit
What does Keres AI do for dental & med spa?
Keres AI helps dental practices and med spas fill the schedule. Remi, its AI receptionist, answers while the front desk is with patients, books new-patient and treatment appointments, and asks only for the details needed to book. Theo sends confirmations and reminders to cut no-shows. Found runs the website, Google Business Profile and reviews from $249 a month. Keres AI does not sign BAAs today.
How does Remi book a dental or med spa appointment?
Remi by Keres AI answers in two rings, 24/7, while the front desk is chairside. Remi checks whether the caller is a new or existing patient, asks what the visit is for so the right length of chair time is booked, and asks plainly whether you accept their insurance plan. For a med spa, Remi asks which treatment or consultation the caller wants.
Remi then offers real openings and books the appointment into Google Calendar or HubSpot while the caller is still on the line, and texts a confirmation the caller can reply to. Remi collects only what is needed to book: name, contact details, the visit requested and a preferred time. Clinical history stays with your clinician, and Remi does not quote coverage or a patient’s out-of-pocket cost.
What does Keres AI cost for a dental practice or med spa?
Found by Keres AI costs from $249 a month for a dental practice or med spa and covers the website, Google Business Profile, review requests and health-directory listings such as Healthgrades, with no build fee at the base tier. Remi, the AI receptionist, is quoted to your call volume: one monthly rate with included minutes, then per minute, with no per-call fees.
Theo, the Keres AI follow-up worker, sends confirmations and reminders to cut no-shows and is quoted separately. Everything is month-to-month, with 30 days’ written notice to cancel, and the quote comes from a 30-minute call. Keres AI estimates that a single no-show costs a practice $200 or more in lost production; the dental no-show estimates show the reasoning.
Does Keres AI meet HIPAA requirements?
No. Keres AI is not HIPAA certified or SOC 2 certified and does not sign Business Associate Agreements (BAAs) today. Under HIPAA, a practice generally needs a BAA with any vendor that handles protected health information on its behalf, so a practice that requires one should choose a vendor that signs it. Abby Connect’s pricing page, for example, mentions HIPAA compliance options.
Remi is configured to book appointments without collecting clinical history, and access to call data is limited to the people who run your account. Raise any compliance requirement on your first call, before you sign anything.
The problem
Why the empty chair is the real cost
A practice loses money in two places: the new-patient call nobody could take because the front desk was chairside, and the booked appointment that never showed. Both are quiet, both are routine, and both are fixable without hiring — the first with an agent that answers, the second with one that confirms.
Keres AI estimates and the reasoning behind them: Dental no-show benchmarks.
On the call
What does Remi do on the call, in order?
Remi runs the script you would run if you had time to answer every call yourself: in your vocabulary, in this order, every time.
Everything Remi does- 01
New patient or recall
Remi checks whether the caller is already on file, and flags anyone overdue for recall while it has them on the phone.
- 02
Procedure qualification
What is wrong, how long it has been going on, and whether this is cosmetic, hygiene or an emergency — so the right length of chair time gets booked.
- 03
Insurance pre-qualification
Whether you take their plan, asked plainly, before a treatment conversation that would only end in disappointment.
- 04
Chair time booked
Real availability offered on the call and written to your calendar, with forms texted before the visit (Keres AI has no Dentrix or Open Dental integration today).
- 05
Confirmation and reminders
Theo takes over: confirmation, reminders, reschedule handling, and the waitlist backfill when someone cancels.
Practices
Which practices does Remi cover?
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General dentistry
Hygiene recall, emergency chair time, and the new-patient call that came in while both operatories were running.
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Specialty dental
Referral intake, longer procedure blocks, and pre-treatment questions answered before the consult.
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Med spa
Treatment and package questions, consultation booking, and rebooking on the treatment cycle. Clinical history stays with your clinician.
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Multi-location
One number, routed to the right location, with each site’s availability and each site’s Daily Brief.
After the call
What happens after the call?
Answering is stage one of three. Theo, the Keres AI follow-up worker, confirms and reminds so the appointment is kept, and June, the reactivation worker, works the list of people who already chose you and sends every customer the same review request.
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- Confirms every appointment, reminds on your schedule, handles reschedules in thread, and backfills a cancellation from the waitlist before the chair goes empty.
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- Works the recall list every month, revives patients who lapsed, and sends every patient the same review request after treatment; a reply that mentions a problem also goes to the practice manager.
Owner Daily Brief
You don’t log into a dashboard. You get a text.
One message each morning with what happened overnight, which source produced the bookings, and the single thing that needs a person.
- Today 6:00 AM
Yesterday at the practice
- 19 calls answered
- 7 new patients qualified
- 6 chairs filled
- 4 recalls rebooked
- 3 no-shows prevented
- 6:00 AM
Best source: recall campaign — 4 of 6 chairs.
- 6:01 AM
2 today’s chairs unconfirmed Confirm: two of today’s chairs have not replied to reminders.
What it’s costing you
Put your own numbers in.
Preset to typical dental & med spa figures. Change any of them — the arithmetic is shown in full underneath. Open the full calculator.
Before the phone can ring
Found, from $249 a month.
Patients choose a practice on the profile and the reviews before they ever call. Found covers the site, the Google Business Profile, review generation, listings and health-directory citations from $249 a month.
Remi, the AI receptionist, is quoted to your call volume. See every plan and what changes the quote.
Compliance
How does Keres AI handle compliance and call data?
Remi is configured not to collect clinical detail it does not need, and access is limited to the people who run your account. Keres does not sign BAAs today, so if you need one, ask before you sign.
Questions
Dental & med spa FAQ
Can an AI receptionist book med spa treatments and consultations?
Yes. Remi answers in two rings, 24/7, asks which treatment or consultation the caller wants, offers real openings from your calendar, books it while the caller is on the line, and texts a confirmation they can reply to for a reschedule or cancellation.
Does Remi collect medical history or pre-treatment intake?
No. Remi books the treatment and collects only what is needed to book it: name, contact details, the treatment or consultation requested and a preferred time. Clinical history stays with your clinician. Keres is not HIPAA certified and does not sign BAAs, so raise any compliance requirement before you sign.
Will Remi answer calls from my ads and website?
Yes. Remi answers every call to the number you route to it, whatever ad, listing or page the caller found you on, including evenings and weekends when your front desk is closed.
Does it integrate with our practice management system?
Google Calendar, HubSpot and ServiceTitan are connected today, plus Zapier. Keres AI has no Dentrix or Open Dental integration today, so Remi books to a shared calendar your front desk already watches.
Can it answer insurance questions?
It confirms which plans you accept and flags anything it cannot answer for your front desk. It does not quote coverage or estimate a patient’s out-of-pocket cost — that is a conversation for a person with the plan in front of them.
What does it cost?
Found starts at $249/month. Remi is quoted to your call volume, locations and integrations. Month-to-month.
How long does setup take?
It depends on your call flows and integrations, and the timing is agreed on your first call. Thirty minutes on how the front desk handles calls now, then your script, your number and your calendar, and you test it before a patient does.
What if the caller has an emergency?
You define what counts. Remi warm-transfers those to the on-call number and sends a "call me now" alert with what it already collected if nobody picks up.
Is there a contract?
No long-term contract. Month-to-month; cancel with 30 days’ written notice.
Last updated · Reviewed by the Keres AI team