Built to be trusted with your calls
Keres answers your customers and handles their data every day. Here’s how we protect it — and keep the line open around the clock.
Keres protects your data with SOC 2-aligned workflows, signs DPAs (and BAAs where required), supports HIPAA-aligned configurations, and never uses your data to train third-party models. Call answering runs on enterprise-grade, continuously monitored infrastructure so coverage stays available 24/7.
Privacy, security & compliance
Your data isn’t training data
We never use your calls, contacts, or content to train third-party AI models.
SOC 2-aligned workflows
Access controls, encryption in transit, and least-privilege practices built into how we operate.
DPAs & BAAs
We sign data processing agreements, and BAAs for healthcare workflows that require them.
HIPAA-aligned options
Configurable for dental, medical, and med-spa practices with PHI-handling requirements.
Enterprise infrastructure
Built on proven cloud and telephony infrastructure (including Twilio) with redundancy.
Continuous monitoring
Systems are monitored around the clock so your phone coverage stays on.
Read the details in our security overview and privacy policy. Have specific compliance requirements? Book a demo and we’ll walk through them.
Trust & security FAQ
Does Keres use my data to train AI models?
No. Keres does not use your business data to train third-party models. Your calls, contacts, and content are used to operate your service, not to train external AI.
Is Keres HIPAA-aware for medical and dental practices?
Keres can be configured for HIPAA-aligned workflows and signs BAAs/DPAs where required. Discuss your specific compliance needs on a demo.
Will Keres sign a DPA?
Yes. Keres signs data processing agreements and supports SOC 2-aligned workflows for businesses that require them.
What infrastructure does Keres run on?
Keres runs on enterprise-grade cloud and telephony infrastructure (including Twilio) with continuous monitoring and redundancy, so call answering stays available around the clock.
Questions about security or compliance?
Book a demo and we’ll cover data handling, DPAs, and your specific requirements.
Book a Demo