Law firms
The first firm to answer signs the client. Be that firm, at 2 a.m.
Remi, the AI receptionist from Keres AI, answers every new-client call in two rings, collects conflict-check details, qualifies the matter for your practice area, and books the consultation straight into your calendar. A single new case is worth thousands, and the calls that produce them often arrive after your office is closed.
- Answers in2 rings
- ContractMonth-to-month
- Found from$499/mo
- 0:00 Remi
Good evening, thank you for calling. This line is answered 24/7 — how can I help you tonight?
- 0:06 Caller
I was rear-ended this afternoon on Route 22. I do not know if I even have a case.
- 0:13 Remi
I am sorry that happened. First — are you injured, and did police respond to the scene?
- 0:20 Caller
Sore neck and shoulder. Yes, there is a report.
- 0:27 Remi
That helps. I will take your details and the other driver’s so the firm can run a conflict check before your consult.
- 0:38 Caller
How soon could I talk to an actual attorney?
- 0:44 Remi
Tomorrow. There is a consult at 9:30 AM or 2:00 PM. Which works?
- 0:52 Caller
9:30.
- 0:56 Remi
Booked. The firm has your intake summary now, and you’ll get a text confirming the consultation.
- Consult booked
- Mon 9:30 AM
- Conflict check
- Queued for review
- Matter intake
- Written to HubSpot
What does Keres AI do for law firms?
Keres AI helps law firms sign more of the clients who call. Remi, its AI intake receptionist, answers new-client calls in two rings, 24/7, collects the matter type, the opposing party and urgency, and books the consultation on your calendar. It never gives legal advice and never clears a conflict itself. Found for law firms (website, Google Business Profile, reviews and legal directories) starts at $499 a month.
How does Remi handle a new-client call for a law firm?
Remi by Keres AI is the AI receptionist that answers new-client calls in two rings, 24/7, including nights and weekends. Remi asks the intake questions for your practice areas, for example the incident date, injuries and insurer contact on a personal-injury call, or custody status and the next court date on a criminal-defense call.
Remi collects the full names of the caller, the opposing party and anyone else involved, then passes them to your team so the firm runs its own conflict check. Remi never gives legal advice and never tells a caller the firm can take the matter. When the facts are in, Remi books the consultation into Google Calendar or HubSpot during the call and texts a confirmation. Calls your rules mark urgent, such as an arrest or a filing deadline, go to the on-call attorney.
What does Keres AI cost for a law firm?
Found for law firms costs from $499 a month and covers the firm website, the Google Business Profile, review requests and legal directories such as Avvo, FindLaw and Justia. Law-firm pricing sits above the $249 base because legal search is more competitive and the listings are different.
Remi, the AI receptionist, is quoted to your call volume and practice areas: one monthly rate with included minutes, then per minute, with no per-call fees. Both are month-to-month, and you cancel with 30 days’ written notice. There is no build fee at the Found base tier. The quote comes from a 30-minute call, and the office line, (973) 495-2223, is answered by a person. Keres AI does not publish a Remi price because call volume and intake length vary from firm to firm.
What does Keres AI not do for law firms?
Remi answers in English only today, so a firm with many Spanish-speaking callers should weigh that first. Keres AI is not SOC 2 or HIPAA certified and does not sign BAAs or DPAs. Remi books into Google Calendar or HubSpot; Keres AI has no Clio, Lawmatics or MyCase integration today, although Zapier can pass intake to other tools.
Remi does not run conflict checks, assess cases or give legal advice: those decisions stay with your attorneys. If your firm wants a person on every call, a live legal answering service such as AnsweringLegal or LEX Reception is the better choice. The law-firm comparison lists them alongside AI options, with the prices each vendor publishes.
The problem
Why intake decides the case
A prospective client calling a law firm is anxious and ready to act now, so the firm that answers live and books the consultation usually earns the retainer. Calls that hit voicemail rarely produce a callback — the caller simply dials the next firm on the list, and accidents, arrests and family emergencies do not wait for office hours.
Keres AI estimates and the reasoning behind them: Legal intake conversion benchmarks.
On the call
What does Remi do on the call, in order?
Remi runs the script you would run if you had time to answer every call yourself: in your vocabulary, in this order, every time.
Everything Remi does- 01
Conflict check
Remi takes the caller’s name, the opposing party and the other driver or business involved, then flags the matter for your conflict review before anyone promises anything.
- 02
Matter qualification
Practice area, what happened, when it happened, whether there is a police report or filing, and whether any deadline is already running.
- 03
Urgency
A custody emergency and a slip-and-fall from March do not get the same handling. Remi grades the urgency on your rules and escalates the ones that cannot wait.
- 04
Consult booking
Real availability offered on the call, the consultation written into your calendar, and a confirmation text the caller can reply to.
- 05
Intake record
The full intake summary is written to HubSpot, or passed to other tools through Zapier, so the attorney reads the file rather than re-interviewing the client.
Practice areas
Which practice areas does Remi cover?
-
Personal injury
Accident details, injuries, treatment so far, police report, insurer contact. The intake that decides whether a case is worth the consult.
-
Criminal defense
Charge, custody status, next court date, and an urgency grade that gets an arraignment tomorrow in front of a person tonight.
-
Family law
Matter type, jurisdiction, children involved, any active filing or order — collected calmly, without a form the caller has to fill in.
-
Immigration
Status, deadlines, prior filings and language preference.
After the call
What happens after the call?
Answering is stage one of three. Theo, the Keres AI follow-up worker, confirms and reminds so the appointment is kept, and June, the reactivation worker, works the list of people who already chose you and sends every customer the same review request.
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- Confirms the consultation, reminds the day before, handles the reschedule, and collects documents in advance so the attorney is not chasing a police report an hour before the meeting.
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- Revives closed-lost consultations from the last six to twelve months, and sends every client the same review request after the matter closes; a reply that mentions a problem also goes to the partner.
Owner Daily Brief
You don’t log into a dashboard. You get a text.
One message each morning with what happened overnight, which source produced the bookings, and the single thing that needs a person.
- Today 6:00 AM
Yesterday at the firm
- 14 intake calls answered
- 6 matters qualified
- 4 consults booked
- 2 consult reminders confirmed
- 1 review posted
- 6:00 AM
Best source: Local Services Ads — 3 of 4 consults.
- 6:01 AM
1 conflict check needs a human Review: the Route 22 matter may conflict with an existing client.
What it’s costing you
Put your own numbers in.
Preset to typical law firms figures. Change any of them — the arithmetic is shown in full underneath. Open the full calculator.
Before the phone can ring
Found, from $499 a month.
Legal is the most competitive local search there is, the listings ecosystem is different — Avvo, FindLaw, Justia — and the review compliance rules are stricter. Found for firms starts at $499 a month and covers the site, the Google Business Profile, reviews, listings and AI-search visibility.
Remi, the AI receptionist, is quoted to your call volume. See every plan and what changes the quote.
Compliance
How does Keres AI handle compliance and call data?
Conflict screening happens before any advice is given, and Remi never offers legal advice. Call data is retained on your schedule and access is limited to the people who run your account. Keres does not sign DPAs or BAAs today, so ask before you sign.
Go deeper
More for law firms.
Questions
Law firms FAQ
Does it give legal advice?
No, and it says so. Remi collects facts and conflict-check names, grades urgency and books the consultation. Anything that sounds like advice gets a "the attorney will go through that with you on Monday" and, if it is urgent, a warm transfer.
How does the conflict check work?
Remi collects the caller’s name, the opposing party and any other involved party, then passes them to your team to run the conflict check (Keres AI has no Clio or Lawmatics integration today). It never clears a conflict on its own — that decision stays with the firm.
What does it cost?
Found for firms starts at $499/month. Remi is quoted to your call volume, practice areas and integrations. Month-to-month, no setup fee on the Found base tier. To size what faster intake is worth, use the legal intake ROI calculator.
How long does setup take?
It depends on your call flows and integrations; Keres agrees the timing with you on the first call. We spend thirty minutes on how your intake runs today, write the script for your practice areas, connect your number and your calendar or CRM (Google Calendar, HubSpot; others through Zapier), and you test it before it answers a real client.
What if a caller needs an attorney right now?
You set the escalation rules — an arraignment, a custody emergency, a named existing client — and Remi warm-transfers to the on-call number. If nobody answers, the on-call attorney gets a "call me now" alert with the intake already written down.
Is there a contract?
No long-term contract. Month-to-month, cancel with 30 days’ written notice, and you keep your number and your data.
Last updated · Reviewed by the Keres AI team