Home services
You’re on a roof. The phone’s ringing. Remi by Keres AI answers, books the job, and texts back the ones it can’t.
Remi, the AI receptionist from Keres AI, picks up in two rings while your crew is on a job — grades the emergency, takes the service address, gives a dispatch window and writes the job into ServiceTitan or your calendar. Anything it cannot take gets a text back inside 60 seconds.
- Answers in2 rings
- ContractMonth-to-month
- Found from$249/mo
- 0:00 Remi
Thanks for calling — I can get a tech out to you today. What is happening?
- 0:05 Caller
No heat since last night. House is down to 54 and we have a newborn.
- 0:12 Remi
That is an emergency job and I am flagging it now. What is the service address?
- 0:19 Caller
412 Miller Road.
- 0:24 Remi
Got it. Is this the same furnace we wrote an estimate for in the spring?
- 0:30 Caller
Same one.
- 0:34 Remi
Dispatching the on-call tech with an arrival window of 8 to 10 this morning. Confirmation text is on its way.
- Job created
- Emergency — no heat
- Dispatch window
- Fri 8–10 AM
- Written to
- ServiceTitan
What does Keres AI do for home services?
Keres AI gives home service contractors two things: Found, a website plus Google Business Profile and review management from $249 a month, and Remi, an AI receptionist that answers every call in two rings, 24/7, flags emergencies like no heat or a burst pipe, and books the job into ServiceTitan or Google Calendar. Calls Remi cannot take get a text back within 60 seconds.
How does Remi answer and book a home-service call?
Remi by Keres AI answers your line in two rings, 24/7, while your crew is on a job. Remi grades each call on emergency rules you write with Keres AI: for example, a gas smell means telling the caller to leave the building and call the utility or 911 from outside, while no heat with an infant at home goes to your on-call tech now.
Remi then takes the job type, equipment, service address and access notes, offers a real arrival window and books the job into ServiceTitan, Google Calendar or HubSpot during the call, so dispatch sees the job where it already looks. Any call Remi cannot take gets a text back within 60 seconds, and the conversation carries on by SMS until the job is booked or handed to a person.
What does Keres AI cost for a home-service business?
Found by Keres AI costs from $249 a month for a home-service business and covers the website, Google Business Profile management, a review request after every job and consistent listings, with no build fee at the base tier. Remi, the AI receptionist, is quoted to your call volume: one monthly rate with included minutes, then per minute, with no per-call fees.
Heat waves, freezes and storms bring the calls, so the quote sizes Remi’s included minutes to your busiest week rather than an average month. Everything is month-to-month, with 30 days’ written notice to cancel. For comparison, live answering services publish plans from $99 a month (PATLive, 50 minutes) and AI receptionists from $24.95 (Upfirst, 30 calls), according to each vendor’s pricing page on October 11, 2026.
Which field-service software does Remi book into?
Remi books jobs into ServiceTitan, Google Calendar and HubSpot today, and Zapier passes each job to other apps. Jobber, Housecall Pro, Twilio, RingCentral, Outlook, Make, FieldEdge, Service Fusion, Acuity Scheduling and Slack are rolling out and are not live yet, so a shop that schedules in Jobber or Housecall Pro would book into a shared Google Calendar in the meantime.
In ServiceTitan, Remi creates the job with the call notes attached, so the technician is not calling the office for the address. Assignment stays with your dispatcher: Remi books the window, and dispatch decides which truck goes. See how Remi writes jobs into ServiceTitan.
The problem
Why the phone beats the schedule
Home-services demand arrives exactly when nobody can answer it: during a heat wave, after a storm, at 6 a.m. with no heat. Keres AI estimates that 35–50% of HVAC demand arrives outside office hours, and when the house is at 90°F the caller does not wait on hold — they call the next company on the list.
Keres AI estimates and the reasoning behind them: HVAC answering benchmarks.
On the call
What does Remi do on the call, in order?
Remi runs the script you would run if you had time to answer every call yourself: in your vocabulary, in this order, every time.
Everything Remi does- 01
Emergency grading
No heat with a newborn in the house is not the same call as a seasonal tune-up. Remi grades it on your rules and flags the ones that need a truck today.
- 02
Job qualification
Job type, equipment, service address, access notes, and whether this is the property you already quoted an estimate on.
- 03
Dispatch window
Remi offers the windows you actually have open and commits to one on the call, instead of promising that someone will ring back.
- 04
Written to your software
The job lands in ServiceTitan or your calendar with the notes attached (Jobber, Housecall Pro, Twilio, RingCentral, Outlook, Make, FieldEdge, Service Fusion, Acuity Scheduling and Slack are rolling out), so the tech is not calling the office for the address.
- 05
Missed-call text-back
Any call that still gets away gets a text inside 60 seconds asking what they need — and the conversation carries on by SMS.
Trades
Which trades does Remi cover?
-
HVAC
No-heat and no-cool triage, maintenance-plan renewals, and the seasonal surge that no front desk can absorb.
-
Plumbing
Burst-pipe and backup emergencies graded on the call, with the water-shutoff question asked before anyone is dispatched.
-
Roofing
Post-storm call surges, insurance-claim intake, and inspection appointments booked while the neighbours are still on hold elsewhere.
-
Septic, towing & electrical
Location, access and urgency captured first, because the dispatch decision is the whole job.
After the call
What happens after the call?
Answering is stage one of three. Theo, the Keres AI follow-up worker, confirms and reminds so the appointment is kept, and June, the reactivation worker, works the list of people who already chose you and sends every customer the same review request.
-
- Confirms the window, texts when the tech is on the way, and chases every estimate on day 1, day 3 and day 7 until you have a yes or a no.
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- Runs the tune-up season campaign against your customer list, revives the estimates that went cold, and asks for a review after every completed job.
Owner Daily Brief
You don’t log into a dashboard. You get a text.
One message each morning with what happened overnight, which source produced the bookings, and the single thing that needs a person.
- Today 6:00 AM
Yesterday on the phones
- 31 calls answered
- 12 jobs qualified
- 8 jobs dispatched
- 3 estimates followed up
- 2 reviews posted
- 6:00 AM
Best source: Google Business Profile — 5 of 8 jobs.
- 6:01 AM
1 job has no tech assigned Assign: the 8–10 AM no-heat call on Miller Road needs a truck.
What it’s costing you
Put your own numbers in.
Preset to typical home services figures. Change any of them — the arithmetic is shown in full underneath. Open the full calculator.
Before the phone can ring
Found, from $249 a month.
Google says Local Services Ads ranking considers how responsive you are to customers and how you are reviewed, which is what Remi and review requests address. Found covers the site, the Google Business Profile, review generation, listings and LSA setup from $249 a month.
Remi, the AI receptionist, is quoted to your call volume. See every plan and what changes the quote.
Go deeper
More for home services.
- AI receptionist for HVAC
- Best AI receptionists for HVAC companies
- AI receptionist for plumbers
- AI receptionist for roofing
- AI receptionist for septic
- AI receptionist for towing
- HVAC answering benchmarks
- Roofing lead-response benchmarks
- Google Business Profile management
- HVAC Business Scaling Checklist
- Roofing Company Growth Through AI
- The Septic Service Automation Playbook
- Towing Dispatch & Operations Automation
- Customer Intake Automation for Field Service
Questions
Home services FAQ
Can it dispatch to the right tech?
It creates and grades the job, offers a real dispatch window and writes it to ServiceTitan or your calendar. Assignment stays with your dispatcher — the Daily Brief flags any job that still has no truck on it. See dispatch automation for how the pieces fit.
What about the seasonal surge?
Your quote sizes Remi’s included minutes to your busy season, so plan it around your heaviest week, not an average one. Billing is a monthly rate with included minutes, then per minute, with no per-call fees. Ask on your first call how Remi handles your peak volume.
What does it cost?
Found starts at $249/month. Remi is quoted to your call volume, locations and integrations. Month-to-month.
How long does setup take?
It depends on your call flows and integrations, and the timing is agreed on your first call: thirty minutes on how calls run today, then your script, your number, and your calendar or ServiceTitan, and you test it yourself before it answers a customer.
What if the caller needs a person?
You set the rules — a gas smell, a flood, a commercial account — and Remi warm-transfers to your on-call number, with a "call me now" alert as the fallback.
Is there a contract?
No long-term contract. Month-to-month, cancel with 30 days’ written notice, and your number stays yours.
Last updated · Reviewed by the Keres AI team