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AI Receptionist · Towing

The AI receptionist built for towing companies

In towing, every call is urgent — a stranded driver dials the next company the moment a call goes unanswered. Keres answers in two rings around the clock, captures the location and situation, and gets the job to your dispatcher immediately, day or night.

The Keres AI receptionist for towing companies answers every inbound call 24/7 in two rings, qualifies the caller, books the appointment on your calendar, and texts your team the moment a call is an emergency — so no lead goes to voicemail and every call becomes a booked job.

Why towing businesses lose calls — and jobs

  • Stranded motorists who immediately call a competitor when the line is busy
  • After-hours dispatch gaps when the office is closed
  • High call volume during bad weather or accidents overwhelming the front desk
  • Drivers missing inbound calls while running another job

Every one of those is a lead that went to a competitor. Keres closes the gap by answering instantly, every time — including after hours, weekends, and surge periods when your front desk can't keep up.

Call comes in → booked in seconds

Keres handles the entire call-to-booking workflow automatically, without your team lifting a finger.

1. Call comes in

A towing customer calls your business — after hours, during a job, or at peak volume. Keres answers within two rings, 24/7.

2. AI qualifies the caller

The AI asks the qualifying questions you configure — service needed, location, urgency, budget. Emergency calls are flagged immediately for dispatch.

3. Appointment is booked

Keres checks your live calendar availability and books the job or consultation during the call, then texts the caller a confirmation.

4. Summary goes to your team

Every call is logged with full details, synced to your CRM or field-service software, and your on-call team is texted instantly for any emergency.

Booked, not just answered

Roadside assistance and tow requests

Dispatch alerts to the on-call driver

Lockout, jump-start, and fuel-delivery bookings

Accident recovery and impound intake

Watch a live call get booked

This is the Keres operator portal — the AI answers the call, qualifies the caller, and books the appointment in under sixty seconds.

Before you book a demo

What are missed towing calls costing you?

Plug in your call volume and average job value to see the monthly revenue at risk from unanswered calls.

Open the calculator →

Plugs into the tools towing teams already use

Keres connects directly to your field-service platform so every call-driven booking appears in the system your team already runs on — no double entry, no manual sync.

See all integrations →

What to look for in an AI answering service for towing companies

Not all AI receptionist platforms are built for towing workflows. Here's what matters most:

  • True 24/7 coverage — including nights, weekends, and surge periods, not just business hours
  • Emergency recognition and dispatch — the AI should identify urgent calls and alert your team instantly, not just take a message
  • Live calendar booking — booking during the call, not a callback promise
  • Field-service integrations — direct sync with ServiceTitan, Jobber, or Housecall Pro, not just webhook workarounds
  • Flat-rate pricing — per-minute billing balloons during busy seasons; flat rate is predictable
  • Done-for-you setup — you shouldn't have to build call flows from scratch

Keres checks every box, and most towing accounts are live within five business days. Book a demo to see the flow for your specific use case.

Related tools and concepts

Learn more about the capabilities behind the Keres Towing AI receptionist:

Also serves: HVAC · Plumbers · Dentists · Real Estate · Med Spas. See all AI receptionist features or add the AI SDR for outbound.

AI receptionist for towing — FAQ

Can the AI handle emergency tow requests?

Yes — Keres captures the location, vehicle type, and situation, flags the job as an emergency to your dispatcher by text, and keeps the motorist informed until help is confirmed.

Does it cover 24/7 dispatch?

Keres answers around the clock — including nights, weekends, and holidays — so your towing business never misses a call at 2 AM when stranded motorists need you most.

Can it handle high call volume during bad weather?

Yes — Keres answers unlimited simultaneous calls, so ice storms, accidents, and high-volume nights never overwhelm your dispatch line.

Stop losing towing leads to voicemail

Book a free 30-minute demo and see Keres answer and book a call live — trained for your industry.

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