The AI receptionist built for roofing companies

Is an AI receptionist a cheaper alternative to an answering service for a roofing company?

An AI receptionist is usually the cheaper alternative to a live answering service for a roofing company, and it books the inspection instead of taking a message. Live answering services publish entry plans of $99 a month for 50 minutes (PATLive) and $250 a month for 50 minutes (Ruby). AI receptionists publish entry plans from $24.95 a month for 30 calls (Upfirst), $29 for 60 minutes (Dialzara), $49 for 250 minutes (Rosie) and $79 for 100 callers (Goodcall). Prices come from each vendor’s own pricing page, checked October 11, 2026; see what an AI receptionist costs.

For a roofer, the storm week matters more than the entry price: a 50-minute plan covers about 16 three-minute calls, so a hail day can run past it fast. Remi by Keres AI is quoted to your call volume, including storm season: a monthly rate with included minutes, then per minute, with no per-call fees. See pricing.

Why do roofers lose storm leads?

• Hail and wind events that bring a week of calls in an afternoon
• Storm-damage calls in the evening, after the office has closed
• Insurance-claim homeowners who book whoever inspects first
• Estimators on a roof who can’t answer the next lead

Roofers lose storm leads because storm demand arrives all at once. The same office that handles a normal Tuesday comfortably will miss dozens of calls the day after hail, and those are the homeowners with an insurance claim and a reason to hire quickly.

What a roofing call to Remi sounds like

Example call, not a customer. Written to show the flow; names and addresses are made up.

No active leak, so this books as an inspection rather than a tarp call. The adjuster date goes into the job notes so the estimator sees the deadline. Hear a recorded example call →

Which roofing calls are emergencies, and what does Remi do?

You set the rules with Keres during setup; Remi follows them and nothing else. A typical roofing setup flags:

• Water coming into the living space during or after a storm. If you offer emergency tarping, the call goes to the on-call crew lead.
• A tree or debris through the roof, or a section of roof missing.
• A sagging or dripping ceiling. Remi tells the caller to keep people out of that room, then alerts on-call.
• Storm damage with no leak usually books as an inspection, not an emergency truck.
• An adjuster visit within a day or two can be set as priority booking rather than an emergency.
• Routine work (replacement estimates, gutters, maintenance) books into a normal slot.

Anything flagged is warm-transferred to the number you choose. If nobody answers, the crew lead gets a “call me now” alert with the address and what the caller described.

What does Remi ask a roofing caller?

Your intake script decides. A typical roofing intake asks for:

• Name, callback number and property address: where the estimator is going
• What happened and when: the storm date matters for the claim
• Is water coming in?: decides tarp call or inspection
• Claim status and adjuster date: so the inspection lands first
• Roof type and stories: asphalt, metal, tile or flat; ladder setup
• Owner or landlord: who signs the contract
• Best inspection time: booked from your estimators’ calendars

Does it book into ServiceTitan, Jobber or Housecall Pro?

ServiceTitan is live, so a storm inspection lands as a job with the claim notes attached. If your estimators work from Google Calendar, Remi books there and logs the lead in HubSpot.

• Live: ServiceTitan, Google Calendar, HubSpot and Zapier
• Rolling out, not live yet: Jobber, Housecall Pro, FieldEdge and Service Fusion

What does a missed roofing lead cost?

Keres AI estimates that a roof replacement is routinely worth $10,000 or more, and that the first company to inspect after a storm usually wins the job. The roofing lead-response benchmarks explain those estimates and cite the published lead-response research behind them.

The cost lands on your best days: a storm sends many calls in a few hours, and every busy signal is a homeowner calling the next roofer. When price stalls a replacement, financing follow-up keeps the lead moving.

Open the roofing storm-lead calculator →

What should a roofer ask an AI receptionist vendor?

Questions worth asking before storm season, of Keres or anyone else:

• Can it tell an active leak from an inspection request, on your rules?
• Does it capture the storm date, claim status and adjuster date?
• How does it handle your storm-week peak, and how are the included minutes sized for it?
• Does it book onto your estimators’ calendars, or only take a message?
• What languages does it answer in? Remi answers in English today.
• Is the per-minute rate after included minutes written into the quote?

Keres AI’s own answers are on Remi’s page and pricing.

Guides for roofing operators

• Roofing Company Growth Through AI — A practical look at how roofing companies use AI to capture and book more storm-season leads.
• Customer Intake Automation for Field Service — How to automate customer intake calls and forms so no lead slips through the cracks.
• Measuring the ROI of Business Automation — A simple framework for measuring the real cost and time savings of automation.

Answering is one part of winning the job: Found gets you found on Google and Theo follows up on open estimates. More trades: HVAC · Plumbers · Towing · Septic · all home services.