The Keres AI receptionist connects to ServiceTitan so every inbound call is answered 24/7, booked as a job, and written to your ServiceTitan tenant in real time. Customer records, call details, and appointments sync automatically — no manual data entry, no missed leads during peak season.
What does Keres AI do in ServiceTitan?
Answer every call 24/7 and book jobs directly in ServiceTitan
Create and update customer records as calls come in
Capture call details and outcomes against the right job
Escalate emergencies to your dispatcher by text
What syncs with ServiceTitan?
- Customers & contacts
- Jobs & appointments
- Call records & summaries
- Service locations
Setup is done for you: Keres connects ServiceTitan during onboarding and agrees the go-live timing with you on the first call. Pair it with the AI receptionist for inbound and the AI SDR for outbound.
How does setup work?
On your first call you walk Keres through how a job gets booked today: your job types and business units, which calls count as emergencies, and who gets the alert. Keres connects your ServiceTitan account with access you authorize, sets Remi’s booking rules to match, and you place test calls to check that jobs land where your dispatcher expects before Remi answers a customer.
What does Keres AI write to ServiceTitan?
For each caller Remi books: the customer and service location, the job with the answers to your intake questions, and the appointment time the caller agreed to. Calls that end without a booking are still recorded with what Remi collected, and emergencies go to your on-call person by text under your rules.
What doesn’t sync, and what are the limits?
Remi books within the job types, hours and rules you approve. Assigning a technician, pricing the work and anything that needs a site visit first stay with your team. If your tenant uses custom fields or unusual workflows, name them on the first call so Keres can say plainly what Remi will and will not fill in.
Questions
Keres AI + ServiceTitan — FAQ
Does the Keres AI receptionist book jobs in ServiceTitan?
Yes. Keres checks availability and creates the job directly in your ServiceTitan tenant during the call, then texts the customer a confirmation.
Will customer records sync to ServiceTitan?
Yes — Keres creates and updates customers, jobs, and call records in ServiceTitan in real time.
Connect Keres to ServiceTitan
Book a free 30-minute call and we’ll wire it to your exact setup.
Get a quoteLast updated · Reviewed by the Keres AI team