What are no-shows costing your practice?
Empty chairs are lost production you rarely recover same-day. See what your no-show rate costs every month — and every year.
Dental no-show loss = monthly appointments × no-show rate × average production per visit. With the default inputs (400 appointments a month, a 15% no-show rate and $250 average production), the estimate is $15,000 a month. The defaults are Keres AI example values; enter your own from your practice-management system.
What does a typical example look like?
A practice with 400 appointments a month and a 15% no-show rate has 60 no-shows (400 × 15%). At $250 average production per visit, the calculator shows $15,000 a month in lost production, or $180,000 a year if the rate holds every month.
How is the number calculated?
No-shows = monthly appointments × no-show rate. Lost production per month = no-shows × average production per visit. The yearly figure is the monthly figure × 12.
What assumptions are behind the number?
- The default inputs (400 appointments, 15% no-show rate, $250 production) are example values, not industry averages. Keres AI assumption.
- Every no-show is counted as fully lost production. Slots refilled the same day reduce the real loss, so treat the result as an upper estimate. Keres AI assumption.
- Yearly = monthly × 12, assuming a steady appointment volume. Keres AI assumption.
What should you do with this number?
- Measure your actual rate. Divide no-shows by scheduled appointments for the last three months, and look at which appointment types and times miss most.
- Confirm and remind. Confirm each appointment when it is booked and send reminders that make rescheduling easy. See appointment reminders.
- Answer the reschedule calls. A patient who can’t reach the office to move an appointment often just doesn’t come. See Keres AI pricing.
Questions
Calculator FAQ
How do I calculate my dental no-show rate?
Divide missed appointments (no-shows without notice) by scheduled appointments for the same period. Count late cancellations separately if your practice treats them differently.
Does the calculator include same-day cancellations?
Only if you count them in the no-show rate you enter. If you refill some cancelled slots the same day, the real loss is lower than the calculator shows.
How can a dental practice reduce no-shows?
Confirm each appointment when it is booked, send reminders that make rescheduling easy, and answer reschedule calls so a change doesn’t become a no-show. Keres AI’s Theo sends confirmations and text and voice reminders, and offers cancelled slots to your waitlist.
Keep going
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