Never drop an overflow call
Overflow call handling routes the calls your team can’t answer — because the lines are busy or staff are slammed — to a backup that picks up instantly. Keres answers unlimited simultaneous calls in two rings, qualifies and books each one, so a peak-season rush or a marketing spike never sends callers to voicemail.
The problem
During busy seasons, ad campaigns, and emergencies, call volume spikes past what your front desk can absorb. Every call that rings out is a booked job handed to a competitor — exactly when demand is highest.
What Keres does
Answers unlimited simultaneous calls — no busy signal, ever
Picks up overflow after a set number of rings from your existing system
Qualifies and books each caller on your calendar
Scales instantly for heat waves, storms, and ad-driven spikes
What you get
- Every spillover call answered and booked
- No lost revenue during your busiest, highest-demand hours
- No scrambling to staff up for seasonal peaks
After-hours answering
An after-hours answering service handles the calls that come in once your office closes. Keres answers every one of them…
Reduce staffing costs
Keres covers your front desk and after-hours phones at a flat monthly rate — answering, qualifying, and booking every ca…
Lead capture & qualification
Keres captures every inbound lead and qualifies it on the spot, 24/7. It asks the questions you define — service, locati…
Overflow call handling — FAQ
How does overflow handling work with my phone system?
Calls your team doesn’t pick up within a set number of rings forward to Keres, which answers instantly and books or routes the caller.
Can Keres handle a sudden spike in calls?
Yes — it answers unlimited simultaneous calls, so a heat wave or viral ad never sends a caller to voicemail.
See it work for your business
Book a free 30-minute demo and watch Keres answer a call and book an appointment live.
Add AI overflow coverage