What is AI Answering Service?
An AI answering service is an automated phone-answering solution that handles inbound calls 24/7 without human operators. Unlike a traditional answering service that charges per minute to take messages, an AI answering service books appointments, answers common questions, qualifies leads, and routes urgent calls — usually on a predictable monthly plan. How Keres AI handles it: Remi answers in two rings, 24/7, and books the appointment on the call, on a monthly rate with included minutes, then per minute, with no per-call fees.
Why do businesses switch from per-minute answering services?
Human answering services bill per minute or per call, depending on the vendor, so a busy season raises the bill, and many take a message you still have to act on. An AI answering service flips that: monthly plans with included minutes, answers around the clock, and completed bookings instead of callback slips.
What can an AI answering service do?
Answer every call in two rings, qualify the caller, book and reschedule on your calendar, capture lead details to your CRM, filter spam, and text your on-call team the moment something is an emergency — day or night. See spam-call screening for how junk calls are filtered without blocking customers.
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Questions
AI Answering Service — FAQ
Is an AI answering service cheaper than a human one?
Usually yes — AI answering services usually charge a monthly plan rather than billing every minute a human spends, which is far more predictable for high-volume or seasonal businesses.
Does it work after hours?
Yes — it answers 24/7, including nights, weekends, and holidays, with no extra after-hours fees.
See AI Answering Service working live
Book a free 30-minute call and hear Remi, Keres AI’s AI receptionist, answer, qualify and book a call.
See the Keres AI answering serviceLast updated · Reviewed by the Keres AI team